The person renting from Tents For-Hire Warehouse, is referred to here as “you” and “your.” Both you and Tents For-Hire Warehouse collectively are referred to as “the parties.
Tents For-Hire Warehouse herein will charge your Credit Card for the full value on acceptance of your order.
You will receive an email with the order confirmation and detailed order content.
You will be charged a R500 Late Fee deposit for gear that is returned beyond your rental period – please note that the charges will apply per day and will be billed accordingly.
A non-refundable Facilitation Fee of R250 is charged on every order.
A minimum rental order of R5 000 applies.
DAMAGED OR LOST EQUIPMENT CHARGES
A refundable 15% Damage and Loss Deposit will be charged on each order which applies to lost or damaged items. In the event that damages exceed the amount of the damage deposit, you, the Renter will forfeit their deposit and you will be charged with the amount of the damages. A detailed invoice of all charges will be supplied.
You will not be charged for items damaged due to normal wear.
If an item was not included, you must contact Tents For-Hire Warehouse immediately upon receiving your gear.
If you receive a damaged item, please submit a photo of the item indicating the damages within 24 hours after collection.
All gear in your order must be returned in full together.
CANCELLATION AND REFUND POLICY
We understand that sometimes your plans change. If you need to cancel your reservation contact us by emailing
email@example.com or by WhatsApp +27 72 260 6367 at least 14 days prior to your scheduled delivery date.
No refunds are available for cancellations given less than 7 days.
No refunds or cancellations are available after your order has gone out for delivery.
The Damage and Loss Deposit will be refunded within 5 working days by either crediting the card used for the booking or by EFT to a bank account of your choice.
COLLECTION AND DROP-OFF POLICY
Gear must be collected from Unit 3 Aeropark, Lanseria Corporate Estate, Malibongwe Drive, Lanseria, and signed for on receipt.
The date of the collection relates to the first day of your rental.
The gear must be delivered back to the warehouse by close of business on your last rental date.
As indicated late deliveries will be penalised at a rate of R500 per day.
Transport is not included in your rental agreement. This can however be arranged at an additional fee.
Before renting Tents For-Hire Warehouse equipment you must explicitly consent to this Liability Policy. Any other persons involved in the activities associated with the use of Tents For-Hire Warehouse equipment must also consent to this Liability Policy. If at any time there is anything in this Liability Policy that you do not agree with, or cannot abide by for any reason, you must not use and you must cease any ongoing use of Tents For-Hire Warehouse equipment.
You must be 18 years of age or older to rent Tents For-Hire Warehouse equipment, and you hereby acknowledge that you meet this requirement and can provide proof of identification on collection of gear.
You acknowledge that activities that require the use of gear that Tents For-Hire Warehouse rents is inherently dangerous and poses risks of significant bodily harm or death, or of property damage or theft.
You acknowledge that Tents For-Hire Warehouse is not inducing you to participate in any particular activities or any activities at all.
You acknowledge that Tents For-Hire Warehouse makes no representation that any activity that uses the gear that Tents For-Hire Warehouse rents is safe or appropriate for your particular situation.
You acknowledge that you will read all instructions for all Tents For-Hire Warehouse equipment, and you will also take any other reasonable steps to determine the proper use of any Tents For-Hire Warehouse equipment.
You acknowledge that you will not use any Tents For-Hire Warehouse equipment in any way other than for its intended use.
In any case, you will use your own judgment to determine whether it is safe to use or fail to use any of the equipment in any particular way for any particular situation.
You expressly assume the risk of any harm that may arise directly or indirectly associated with the use of Tents For-Hire Warehouse equipment, which may include but is not limited to bodily injury or death, theft, damage, destruction or other loss whatsoever of personal belongings or valuables of yours or others.
You agree to release, indemnify, and hold harmless Tents For-Hire Warehouse including its officers, agents, employees, personnel, managers, directors, independent contractors, affiliates, and successors and assigns for or from any claims, liabilities or demands, including costs such as attorney’s fees, related to any property damage, harm, injury or loss, including death, which you or anyone else may suffer, arising in whole or in part out of your rental and/or use of the equipment, your failure to use any of the equipment, or your allowing or failing to allow others to use any of the equipment. This includes but is not limited to those claims based on any released parties alleged or actual negligence or breach of any contract and/or express or implied warranty.
Further, you agree to indemnify and hold harmless Tents For-Hire Warehouse, including its officers, agents, employees, managers, directors, independent contractors, affiliates and personnel, and successors and assigns for any claims, liabilities, or demands, including attorney’s fees, arising from any misrepresentations or fraudulent execution of this agreement.
Unless a result of gross negligence or wilful misconduct, the liability of either party to the other for any type of damages is limited to the amount of total fees paid for the use of rental equipment. Tents For-Hire Warehouse disclaims all liability for any incidental, consequential, special, punitive, or other damages.
This Liability Policy and all other agreements between the parties shall be construed under the laws of South Africa.
This Liability Policy and the Rental Guidelines embody the entire agreement and understanding between the parties on the subjects addressed herein and supersedes all prior discussions, agreements, or understandings between the parties, whether express or implied. Both parties agree that no promise or representation regarding the subjects addressed herein has been made by either party other than those expressly set forth herein.
Non Waiver of Terms
No term or condition of this Liability Policy or the Rental Guidelines shall be deemed to have been waived, except in writing by the party charged with such waiver. No such written waiver shall be deemed a continuing waiver unless specifically stated therein, and each such waiver shall operate for the future only as to the specific term or condition.
Except as provided in this Liability Policy, neither party shall be liable for any failure to perform under their obligations to the other when such failure is due to causes beyond that party’s reasonable control, including, but not limited to, acts of state or governmental authorities, acts of terrorism, natural catastrophe, fire, storm, flood, earthquakes, accident, strikes, and prolonged shortage of energy.
If for any reason, any provision or partial provision of this Limitation of Liability Policy or the Rental Guidelines is held invalid, such invalidity shall not affect the remainder of such provision or any other provision not so held invalid, and each other provision, or portion thereof, shall, to the full extent consistent with law, continue in full force and effect.
The headings of the sections of this Liability Policy and the Rental Guidelines are inserted for convenience of reference only and are not intended to be a part of or to affect the meaning or interpretation of, these agreements.
In the event of a dispute arising out of this Limitation of Liability Policy or the Rental Guidelines, both parties agree to attempt to resolve any dispute by negotiation in good faith. However, if the parties are unable to resolve any dispute by negotiation, a lawsuit may be commenced in a court of law in South Africa.
Both parties agree to waive any objection to personal jurisdiction or venue, and any right to a trial before a jury, in any proceeding in these courts. The prevailing party in any dispute is entitled to all costs and expenses, including but not limited to, reasonable attorney fees and court costs, for the collection and/or enforcement of any obligation under this Limitation of Liability Policy or the Rental Guidelines, whether or not a lawsuit or arbitration is commenced.
Online Booking Conditions
Use of Site
You may only use this site to browse the content, make legitimate reservations and shall not use this site for any other purposes, including without limitation, to make any speculative, false, or fraudulent reservations. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, embedding’, or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark, or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
Tents For-Hire Warehouse reserve the right to:
Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
By clicking the checkout button, you agree to the above Terms and Conditions, and you agree to be bound by these Terms and Conditions.